We have a new winner

[sestree]

Yes we have a new "dumbest question ever asked" winner. This one is an absolute riot - and in this case there was no language barrier as he is a good old born and bred in the USA English speaking person.

Employee: Can you check what address you're mailing my checks to? They're going to my daughter's house

--he then gives me the address ON HIS PAYSTUB. It agrees with the address I have in the system so I ask "Is this your correct address?"

Employee: Yes that's right but the checks are going to my daughter's house - she just moved and changed her address.

Me: It sounds like you have a post office problem.

Employee: NO my post office is fine but I want to know why you're sending my checks to my daughter's house

(we go through the whole verify your address schpiel again)

Me: Look, if that's the address on your check stub AND it is your postal address it's not my fault it's not being delivered correctly

Employee: But you've got to stop sending my checks to my daughter's house.

(then I look it up - he has DIRECT DEPOSIT).

Me: ummm sir - you have direct deposit - your checks are going directly into your bank account.

Employee: No they're not - they're going to my daughter's house ....

At this point I finally gave up and told him I would look into it.

UPDATE: I guess he called the other office to talk to his supervisor about it. Maybe said supervisor is busy 'splainin the facts of life (and paychecks) to him.

Comments

[blenderwench.livejournal.com]

ahhh I love it! I wouldn't know what to do with myself if I got a call like that - laugh hysterically or start yelling at the numbnuts!

[sestree.livejournal.com]

I usually put them on hold and laugh hysterically...then I get back on the phone and try to explain things to them. Sometimes it works; sometimes it doesn't.